Payment System

Bhiner same as most Taobao Agent. We required two payments, the first payment is the cost for the item's value, domestic shipping cost (Inside China), and Agent Service Fee. The second payment is the cost of international shipping of your ordered items. The reason of separating the payment goes to :

1. We are not the item owner, we provides agent service to purchase your ordered item from taobao , we do not know your items weight before they arrived at our warehouse.
2. We can lower your items' weight by removing useless material, which can save your cost for international shipping fee.
3. Shipping cost vary depends on your ordered items, extra custom declearation fee may be collected, we cannot estimate is before your items arrived at our warehouse.

Feel free to contact our staff if you have any question on the payment system.


Hows bhiner work:

Shipping Details

We currently co-operating with four international shipping provider with direct pricing list. For others shipping company your want to select, please contact us directly.

1 : Fedex International -- take 2-3 days arrive to your address

2 : Fedex China -- take 2-3 days arrive to your address

3 : EMS -- take 5-12 days arrive to your address

4a : Air Mail -- take 6-30 days arrive to your address

4b : Air Mail -- Small packet (Weight Under 2kg) 4 - 7 days (No Tracking Number will be provided)

5 : DHL -- take 2-3 days arrive to your address

6 : MNCEXPRESS -- take 10-14 days arrive to your address

7 : YANWEN -- take 10-14 days arrive to your address

8 : UPS -- take 4-5 days arrive to your address

Shippment fees details can refer to separate tabs respectively.

* Every single package have to paid a 8 CNY customs declaration charge

** DHL/Fedex/EMS subject to extra fee (10-20%) for item included Brand Products (e.g Addidas, Nike) or Electronic Products.

*** DHL/Fedex subject to Oil Tax Fee (Fedex : 18% , DHL : 24%)

**** DHL/Fedex calculate your item weight in volume instead of actual weight. For more details please read separated tab.

1.Fedex International :	2.Fedex China :	3.EMS :	4.Air Mail :
5.DHL :	6.MNCEXPRESS :	7.YANWEN :	8.UPS :

Which shipping provider suit me?

Shippment fees for different items may have a large different, you should consider your country (1. Import Duty Fee 2. Custom decleration Fee. 3. Brand Product Import Fee) Please check clear before make your selection. Bhiner is not response for any extra fee due to your country regulation.

Is the shipping calculator showing what I exactly have to pay?

Yes, unless your item included brand product (e.g Nike , Adidas). Extra custom declaration fee have to be collected, please contact our staff if you have any question on that.

Things to notice

Shippment fees are calculated according to the weight and volume of the items. For bulky furniture or electronic applieance like:

HiFi / Oven / Coffee Machine / Refrigerator / Dish Washer / Washer / Dryer / Air Conditioner / Plasma/LED/LCD TV / Desktop PC / Laptop / Printer / Furniture / Chair / Bed / Table Carpet / Fabric Style Furnishings / Crafts / Cross-stitch Decor / Lighting / Hardware / Security / Bathroom Furniture/ Home Household / Kitchen Dining / Bathroom Shower ext.

Extra shipping fee will be collected . Normally , our staff will notice you extra shipping fee may need to be collected for items fall into the above cateria before you make your payments

• FedEx takes about 2 - 3 days two your address which is fast and reliable

• Example:

• Height 40cm x Length 20cm x Width 50cm / 5000 = 8 kg

• Estimate Weight

• Some buyers always ask us about shipping fee before they place orders. But we are sorry for that because the shipping fee depends on the total weight of the package. We can only quote the exact shipping fee after receiving all of your items and repackaging.

• If you care about the shipping fee before shopping, we suggest to estimate weight by a little bit of common sense.
  Below is a list of frequently bought items for you to compare your own order with.

• Very Small Items: 0.1 - 0.2kg

  
  -- hair accessories, jewelry, stationary, trinkets, earphones, etc.



• Small Items: 0.2 - 0.4kg

  
  -- tshirts, tanktops, leggings, hats, gloves, light shirts, short skirts, light scarves, small toys, etc.



• Medium Items: 0.5 - 1kg

  
  -- light jackets, hoodies, men's clothing, thick sweaters, small purses, small electronics, women's shoes, thick scarves, wigs, small camera equipment, small model kits, etc.



• Heavy Items: 1 - 2kg

  
  -- heavy coats, parkas, men's jeans, boots, men's shoes, big purses, large camera equipment, large model kits, etc.



• Extra Heavy Items: 2kg +

  
  -- thick books, kitchen equipment, paper materials, etc.



• Extra Extra Heavy Items: 5 kg+

  
  -- luggage, small furnishings, camera equipment kits, book sets, bulk products, etc.

Fedex International Shippment Details Table

* price in CNY

** this table shows a rough reference of the shippment fees, for latest and accurate value, please use our calculator or contact us

*** fuel tax excluded

* every package subject to 8 CNY customs declaration fee

Fedex China Shippment Details Table

* price in CNY

** this table shows a rough reference of the shippment fees, for latest and accurate value, please use our calculator or contact us

*** fuel tax excluded

* every package subject to 8 CNY customs declaration fee

As known to all, China is a produce basement for fake/replica/bootleg products. You will have big chance to buy a fake item from taobao. Or maybe it's just one of your purpose to seek on taobao. It's not too bad to buy cheap but good quality fake items from China, that is why many foreigner buyers come for taobao. Not like on ebay, taobao sellers have not been restricted to list imitation items except for those world famous top brands. So it is free for you to buy any fake items on taobao just like to buy normal items as you wish.

How to Judge a Fake Item?

title & description: in general case, most sellers will list clearly that their items are not genuine/original.
item price: this is the most important factor to judge a fake item. Normally fake item price will be much lower than the orginal price as you known.
pictures in detail: generally seller just wants to show their item with good quality by placing detailed pictures.

But in the other side, if one seller's listings say it to be original or genuine item. We can't trust it entirely. Because even within fake/replica items, there are much difference in qualities. Some A-class items are almost same as original items, and its hard to be judged by normal consumers. So this kind of A-class items maybe sale as authentics at a high price.

What if My Order Includes Fake Items?

Bhiner can NOT and has no ability to judge a fake item from your order. We just take the action of purchasement from the links you provide in your order.
But it will bring high risk to pass customs if your parcel contains fake items and it has possiblity to be checked up and held by your customs. And if your parcel had been forfeited for this reason, Bhiner will NOT take any responsibility and make no compensation for your lost, even though you have paid for shipping insurance.
So we suggest buyers to avoid fake/replica items.

Related Chinese words in item title

• 正品/真品 - genuine; original; authentic; real
• 仿/高仿/超A - fake; replica; imitation; bootleg; A class
• 原厂 - from original factory
• 原单 - from original orders, but be rejected by brand's owner due to the slight defects or late shipment
• 余单/尾单 - overstock or rejected from original orders
• 跟单 - following the original orders, but not authentic by the brand's owner
• 外贸/出口 - for export items
• 国货/山寨 - fake/replica but in China self-owned brand

Paypal

Western Union

Wire Transfer/ Bank TT Payment

International EMS Service

EMS -- the international Express Mail Service, is a special postal service offered by the postal administrations of the countries and regions in the world where EMS items enjoy the preferential treatment of the Post, Customs and airline companies. With the high speed and high quality, EMS transmits for the customers the urgent letters, documents, banking bills, samples and goods. Meanwhile, it provides items tracking and inquiry service by different ways. In addition, EMS offers some extended services such as agent of declaring, packaging and insurance. Today, China Post international EMS service has established service links with more than 200 countries and regions in the world.

Shipping fee list -- (8-14 days to your address)

* price in CNY

** this table shows a rough reference of the shippment fees, for latest and accurate value, please use our calculator or contact us

*** fuel tax excluded

* every package subject to 8 CNY customs declaration fee

For latest shipping fee listing, please visit EMS homepage http://www.ems.com.cn/serviceguide/e-zi-fei-biao-zhun.html   or feel free to contact us

DHL

DHL -- DHL's focus on selected industry sectors means customers benefit from working with specialists - not just in logistics, but also in their particular marketplace. With our industry-leading sector solutions, we provide our customers with real competitive advantage.

• DHL takes about 2 - 4 days two your address which is fast and reliable

• Example:

• Height 40cm x Length 20cm x Width 50cm / 5000 = 8 kg

• Estimate Weight

• Some buyers always ask us about shipping fee before they place orders. But we are sorry for that because the shipping fee depends on the total weight of the package. We can only quote the exact shipping fee after receiving all of your items and repackaging.

• If you care about the shipping fee before shopping, we suggest to estimate weight by a little bit of common sense.
  Below is a list of frequently bought items for you to compare your own order with.

Shipping fee list -- (2-4 days to your address)

* price in CNY

** this table shows a rough reference of the shippment fees, for latest and accurate value, please use our calculator or contact us

*** fuel tax excluded

* every package subject to 8 CNY customs declaration fee

Air Mail

Air Mail HK -- the Hong Kong Post Airmail services, Established in 1841, Hongkong Post enjoys a proud heritage and a long history of serving the community of Hong Kong. Since operating as a Trading Fund in 1995, Hongkong Post has managed to reinvent itself as a dynamic, customer-focused and market-oriented service organisation. Leveraging their extensive retail and distribution networks and a strong brand, they have grown beyond the traditional postal service to providing a wide and comprehensive range of services in the logistics supply chain, at the same time diversifying into new markets. HK Post pledge to provide accessible, reliable and value-for-money postal services.

Air Mail CHINA -- Solely owned by the state, China Post Group is a large-scale enterprise established in line with the Law of the People's Republic of China on Industrial Enterprises Owned by the Whole People. The Group engages in postal business in accordance with laws, undertakes the obligations of providing universal postal service, offers special postal services as may be entrusted by the Chinese government and conducts commercial management over competitive lines of postal business. As a capital investment body authorized by the State Council, China Post Group is responsible for maintaining and increasing the value of the state-owned assets. The Ministry of Finance is the administration agency responsible for the administration of the state-owned assets possessed by China Post Group. The Group is authorized to establish postal corporations in all provinces, autonomous regions and municipalities across China. Under the lawful supervision of the government and working under the new post system in which the government plays the regulatory role while the enterprise operates independently, China Post Group will，according to the requirements of corporate governance, endeavor to develop itself into a modern conglomerate with a well-organized structure, advanced technologies, scientific management, quality services, well-known brands, strong core business as well as being competitive in both international and domestic markets. The main business scope of the Group includes: domestic and international mail delivery services, circulation of news papers, journals and books, stamp issuing, production and sale of philatelic collections, postal remittance services, confidential correspondence communication, postal financial services, postal express delivery and logistics services, e-business, a variety of postal agency businesses and other businesses as allowed by the state.

Shipping fee list -- (15-30 days to your address)

* price in CNY

** this table shows a rough reference of the shippment fees, for latest and accurate value, please use our calculator or contact us

*** fuel tax excluded

* every package subject to 8 CNY customs declaration fee

** above tables is only showing some selected country. For other countries, please use our calculator or contact us

MNCEXPRESS

MNCEXPRESS -- MNC Courier Group offers you, the Client... Airport to Door deliveries to major cities throughout the EUROPE COUNTRY at wholesale rates. Nightly consolidation direct by air to Austria, Belgium, Denmark, Fiji, Finland, France,Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, U.K.and Vanuatu tailored to meet the demands of the express freight industry. Rest of the world - through MNC "world-wide network". Proof of delivery is automatically sent via our extensive computer system to any designated fax machine of your choice. World-wide Computerised Tracking Link to locate your shipment at a glance. Own paperwork and/or reference numbers to mould in with your export department and to help your accounts tie in your consignments. Comprehensive technical support and most of all customer care. Your local MNC Office will be delighted to provide an illustration on how our services can be tailored to match your exact requirements. 　

Shipping fee list -- (10-14 days to your address)

* price in CNY

** this table shows a rough reference of the shippment fees, for latest and accurate value, please use our calculator or contact us

*** fuel tax excluded

* every package subject to 15 CNY customs declaration fee

** MNCEXPRESS insurance only avialabe to Eastern Europe Countries

*** Double Custom Clearance promised, if package is hold by custom, fee will be return on 60/KG

YANWEN

YANWEN -- Beijing YANWEN Logistics.Co.,Ltd is a specialized logistics company which was founded with the approval of the relevant competent government department, mainly including the International Logistics Department and the Department of Express, and each of them provide customized services to meet the need of different customers. From a small package to the goods of various forms and sizes, YANWEN Logistics is capable of serving customers by using aircraft, train, automobile and other transport tools with a professional transport management.

Shipping fee list -- (10-14 days to your address)

* every package subject to 15 CNY customs declaration fee

** Please contact our staff of more details of it